Effective Date: 28 July 2025
1. Destinations
We ship from Spain to all European countries. Shipping outside Europe is currently unavailable.
2. Processing Time
Orders are processed within 2–4 business days. You’ll receive a confirmation email with tracking info once shipped.
3. Shipping Methods & Timeframes
- Spain: 2–5 business days
- EU countries: 3–10 business days
- Remote zones may take longer
4. Shipping Costs
Calculated at checkout based on destination and order weight.
5. Customs & Import Taxes
Buyers are responsible for any customs duties or import taxes.
6. Failed Deliveries
If a package is returned to us due to incorrect address or non-collection, we will contact you for reshipment at your expense.